virtual assistant OneBox Hub
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Virtual-Assistant

Virtual Assistant

OneBox Hub is a team of 23+ experts out of which 6 are technical Virtual Assistant (VA) who are skilled in providing administrative, technical and/or creative business support services. We, OneBox Hub provide various types of services, depending on clients’ requirements as virtual eCommerce assistant. A virtual eCommerce assistant is a secret weapon of many successful business owners

What We Provide

Customer Service:

Customer satisfaction is a key of healthy business. But it is a time-consuming job; OneBox Hub experts will help you in answering customer questions via phone, live chat, email and on social media. He/she can answer real-time questions for customers almost ready to pull the trigger on a purchase, handle dissatisfied customers, and deal with shipments that are lost or mis-routed.

Order Processing:

OneBox VA will handle order processing which includes order entry, shipment and invoicing for you also dealing with compilation of orders; send customer invoices to your drop-ship vendors or shipping companies, and other routine tasks as per requirements.

Returns/Exchanges:

Our virtual assistant can manage the returns and exchanges of products as and when require. He/she can communicate directly with customers and suppliers via email to arrange returns, exchanges and refunds. Customer satisfaction is main duty of OneBox Team.

Manage Inventory:

VA of our company will help you out for inventory management;And in monitoring stock levels, update current stock on your website and also let you know when you need to reorder certain products.

Order Products:

OneBox Hub Virtual assistant can not only manage your inventory but can also manage stock by ordering products. He/she can deal with your suppliers, send invoices and handle getting stock into your warehouse or anywhere else it needs to be.

Website Maintenance:

Once you set your eCommerce site, you have to manage it consistently. OneBox Hub can ensure that your website will be up to the mark, attractive and also updated as per new trend to generate more and more revenue.

Social Media Management:

Virtual assistants of OneBox Hub can manage your social media groups and increase your product’s visibility. This will help to gather outside traffic which ultimately helps in increasing of sales turnover.

Email Management:

Virtual assistant can manage your thousands of daily mails which includes new inquiries for products or any dispute from existing customers. By this way you can save your time and focus on your business wisely.

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